The knitwear guide
How do you care for cashmere?
Everything you need to know to preserve the softness and longevity of your cashmere pieces.
Does cashmere pill?
Making a cashmere jumper always involves a balance between softness and resistance to pilling. A loosely spun yarn brings out all the plush softness of cashmere, but allows fibres to work loose and form pills. A tightly spun yarn holds the fibres in place more effectively, but at the expense of cashmere’s characteristic softness.
Our philosophy: softness is cashmere’s greatest quality — and it lasts. Pills, on the other hand, are only temporary if you care for your jumper.
No wool jumper, whether made from sheep’s or goat’s wool, is entirely free from pilling. It is impossible to prevent fibres from working loose and gathering together through friction.
How can you prevent pilling?
Pilling does not mean your jumper is poor quality — that is a common misconception. How much cashmere pills depends on how it is worn and cared for.
Essential care tips
- Wash your cashmere only when necessary.
- Always store your jumpers folded flat: avoid hangers, which can distort the knit and shoulders.
- Small pills are a natural occurrence, especially during the first few wears. Gently remove them with our cashmere comb.
- Avoid repeated rubbing against rough surfaces, bags or accessories that could encourage pilling.
- For the finest cashmere, particularly delicate knits and exceptional pieces, always opt for hand washing.
Do not hesitate to use a pilling comb. Cashmere pills form soft, fluffy clusters that are very easy to remove — quite unlike the small, hard pills found on sheep’s wool. Unlike wool, your jumper’s appearance remains unchanged afterwards because cashmere is naturally fluffy.
How do you wash cashmere?
This delicate fibre needs the right care. Cashmere responds well to water, so do not be afraid to wash it.
Machine washing (recommended)
- Use only a wool or delicates cycle, at 30°C maximum.
- Place your cashmere in a mesh laundry bag or our washing bag to protect it from friction.
- Use a small amount of specialist wool detergent or our specialist cashmere shampoo, without fabric conditioner.
- Select a very gentle spin cycle, 600 rpm maximum.
- Take your cashmere out as soon as the cycle ends so it does not remain damp in the drum.
- Gently reshape the piece, then leave it to dry naturally, laid flat, away from heat sources and direct sunlight.
- Never tumble dry.
By hand
For particularly fine, delicate or exceptional pieces, opt for hand washing:
- Use slightly warm water, between 20 and 30°C maximum.
- Add a small amount of specialist wool detergent or our specialist cashmere shampoo.
- Keep the water at a consistent temperature during washing and rinsing to avoid a sudden change in temperature.
- Never rub or wring the knit.
- Remove excess water by gently pressing the piece in a towel, without wringing it.
- Carefully reshape your cashmere, then leave it to dry naturally, laid flat, away from heat sources and direct sunlight.
With a few simple steps and the right care, your cashmere will retain its softness, drape and the beauty of its knit for years to come.
Drying & ironing
Our essential tips
- Dry flat on a towel so the garment naturally regains its shape.
- Never dry near a direct heat source or in the sun — UV rays and heat weaken the fibres.
- Iron inside out at a medium temperature (wool setting), only once the garment is completely dry. Avoid ironing ribbed cuffs and hems, however: heat could affect their elasticity, distort their shape and make them lose their snug fit.
- Never hang your jumper on a hanger — it could stretch.
Fold it and store it somewhere dry, away from light. Ideally, keep it in a protective cover.
Always iron cashmere when it is clean. Never iron a garment that is still damp or soiled.
Protecting your jumper from moths
Natural wool can attract pests. Here are a few tips for keeping them away.
Moths love cashmere, especially after it has been worn. It bears repeating: washing a cashmere jumper in water is essential, not only to care for it over time but also to keep moths away. Once clean, you can place it in a protective cover and store it somewhere dry with moth-repellent cedar balls.
A protective cover will soon be available on our website to help you store your favourite jumper.
What should I do if my jumper has a moth hole?
If you find a moth hole in your favourite cashmere jumper, rest assured: we offer a repair service.
Please contact our customer service team by email or telephone first. This will allow us to determine whether the damage can be repaired and let you know the cost. You can then send your item to us by post. Please allow around 8 weeks from the time we receive it for your repaired item to be returned to you in almost-new condition.
Never hang your jumper on a hanger — it will stretch.
Fold it and store it in a dry place, away from light.
