The knitwear guide
How to care for your cashmere?
Everything you need to know to preserve the softness and longevity of your cashmere pieces.
Does cashmere pill?
The making of a cashmere jumper always involves a compromise between softness and resistance to pilling. A loosely spun yarn will express the full richness of cashmere, but allows fibres to escape and form pills. A very densely spun yarn will retain the fibres more effectively, but at the expense of the characteristic softness of cashmere.
Our philosophy: softness is cashmere's greatest asset — and it is permanent. Pills, on the other hand, are only temporary if you take care of your jumper.
There is no woollen jumper (sheep or goat) that does not pill at all. It is impossible to prevent fibres entirely from escaping and clumping together under the effect of friction.
How to prevent pilling?
The fact that your jumper pills is not a sign of poor quality — this is a common misconception. Cashmere pills more or less depending on how it is worn and how it is cared for.
Essential care gestures
- Wash your cashmere only when necessary.
- Always store your jumpers folded flat: avoid hangers, which may distort the knit and the shoulders.
- The appearance of small pills is a natural phenomenon, particularly during the first wears. Remove them gently using our cashmere comb.
- Avoid repeated friction against rough surfaces, bags, or accessories that may encourage pilling.
- For the finest cashmeres, particularly delicate knits, and exceptional pieces, always opt for hand washing.
Do not hesitate to use a pilling comb. Cashmere pills form soft, fluffy clusters that are very easy to remove — quite different from the small, hard balls found on sheep's wool. Unlike wool, the appearance of your jumper remains unchanged after this process, as cashmere is naturally fluffy.
How to wash your cashmere?
The delicacy of the fibre calls for appropriate care. Cashmere loves water — do not be afraid to wash it.
In the machine (recommended)
- Use exclusively a wool or delicate cycle, at 30 °C maximum.
- Place your cashmere in a washing net or in our laundry bag to protect it from friction.
- Use a small amount of specialist wool detergent or our specialist cashmere shampoo, without fabric softener.
- Select a very gentle spin cycle, 600 rpm maximum.
- Remove your cashmere from the machine as soon as the cycle ends, to prevent it from remaining damp in the drum.
- Gently reshape the garment, then allow it to dry naturally flat, away from any heat source and direct light.
- Never use a tumble dryer.
By hand
For particularly fine, delicate, or exceptional pieces, opt for hand washing:
- Use slightly lukewarm water, between 20 and 30 °C maximum.
- Add a small amount of specialist wool detergent or our specialist cashmere shampoo.
- Maintain a constant water temperature between washing and rinsing to avoid any thermal shock.
- Do not rub or wring the knit.
- Remove excess water by gently pressing the garment into a terry towel, without wringing it.
- Carefully reshape your cashmere, then allow it to dry naturally flat, away from any heat source and direct light.
With a few simple gestures and proper care, your cashmere will lastingly retain its softness, its drape, and all the beauty of its knit.
Drying & ironing
Our essential care tips
- Dry flat on a terry towel so that the garment naturally regains its shape.
- Never dry near a direct heat source or in sunlight — UV rays and heat weaken the fibres.
- Iron inside out at a medium temperature (wool setting), only once the garment is perfectly dry. Avoid ironing the ribbed trims, however: heat may alter their elasticity, distort them, and cause them to lose their gathering effect.
- Never hang your jumper on a hanger — it may stretch.
Fold it and store it in a dry place, away from light. Ideally, keep it in a protective cover.
Cashmere must always be ironed when clean. Never iron a garment that is still damp or soiled.
Protecting your jumper from moths
Natural wools can attract pests. A few tips to keep them away.
Moths are particularly fond of cashmere, especially when it has been worn. It cannot be stressed enough: washing a cashmere jumper in water is essential, not only to care for it over time, but also to keep moths at bay. Once clean, you may place it in a cover and store it in a dry place with cedar anti-moth balls.
Soon, a protective cover will be available on our site to help you keep your favourite jumper in perfect condition.
What should I do if I find a moth hole in my jumper?
Should you discover a moth hole in your favourite cashmere jumper, rest assured — we offer a repair service.
We invite you to contact our customer service team by email or telephone in the first instance. This will allow us to determine whether the damage is indeed repairable and to inform you of the repair cost. After that, simply send your item to us by post. Please allow approximately 8 weeks from receipt of your item by our team to receive it back, restored to near-new condition.
Never hang your jumper on a hanger — it will stretch.
Fold it and store it in a dry place, away from light.
