Need advice? Contact us 9044484200
Delivery within 3-4 working days
Average shipping within 5 weeks.
If the item does not fit, you have 45 days to return it to the following address:
5175 Diamond Heights Blvd
San Francisco, CA 94131
Discounted items must be returned within 15 days.
Please make sure that a copy of the invoice is sent back with your item and specify if you would like an exchange or a refund.
You may also download the returns form, print it, fill it out and include it in your return parcel.
Or you may write this information on a sheet of paper. In that case, do not forget to write your order number.
The items must be returned in their original packaging, correctly folded and not worn.
To select the size of your item (sweater, cardigan, dress, coat, etc.), measure a similar item in your wardrobe that fits you perfectly, then compare the measurements to our chart.
If your size characteristics are different from our standard sizes (e.g. large size), we can manufacture a made to measure sweater for a small additional cost within a few weeks. Contact us for more information.